01076nam a2200253 a 4500 1/53643 210913s1999 enk 000 | eng d 1856043363 GR-PeUP 025.006 83 KIN Kinnell, Margaret. Improving library and information services through self-assessment : a guide for senior managers and staff developers / Margaret Kinnell, Bob Usherwood and Kathryn Jones. London : Library Association, 1999. vii, 180 σ. : εικ. ; 24 εκ. British Library Research and Innovation Report ; Περιλαμβάνει βιβλιογραφίες και ευρετήριο. Libraries -- Self-evaluation. Library administration. Total quality management. Βιβλιοθήκες Αξιολόγηση. Usherwood, Bob. Jones, Kathryn, 1971- INST UNIPILB MAIN 20210913 025.006 83 KIN 00162491 00162491 LOAN 0 1 ΑΛΜΠΑΝΗ ΤΑΝΙΑ