01973nam a2200301 i 4500 1/44979 140722s2002 us 001 0 eng 9780080509464 (electronic bk.) 0080509460 (electronic bk.) 9780750658447 0750658444 47936 MERUC eng MERUC YDXCP IDEBK OCLCQ ZCU EBLCP OCLCQ OPELS DEBSZ OCLCF GR-PeUP Hoyle, David. ISO 9000 [electronic resource] : 2000 - An A-Z Guide. Burlington : Elsevier, 2002. 1 online resource (172 p.) Front Cover; ISO 9000: 2000 An A-Z Guide; Copyright Page; Contents; About the author; Preface; ISO 9000 in a nutshell; A-Z. ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and sys. ISO 9000 Series Standards Handbooks, manuals, etc. Quality control Standards Handbooks, manuals, etc. ISO 9000 Series Standards Handbooks, manuals, etc. Quality control Standards Handbooks, manuals, etc. Electronic books. Handbooks, manuals, etc. INST UNIPILB EBOOKS 20140722 00b47936 00b47936 ONLINE 0 ScienceDirect http://www.sciencedirect.com/science/book/9780080509464 /webopac/covers/03/47936_9780080509464.jpg (electronic bk.) /webopac/covers/03/47936_0080509460.jpg (electronic bk.)