01039cam a2200253 a 4500 1/38425 091002s1998 enka b 001 0 eng d 0684844745 (hardcover) 41067 DLC GR-PeUP 658.3΄124 ODE O'Dell, Carla S., 1950- If only we knew what we know : the transfer of internal knowledge and best practice / Carla O'Dell, C. Jackson Grayson with Nilly Essaides. New York : Free Press, c1998. xvii, 238 σ. : εικ. ; 25 εκ. Περιέχει βιβλιογραφία και ευρετήριο. Organizational learning. Knowledge management. Communication in organizations. Benchmarking (Management) Grayson, C. Jackson (Charles Jackson), 1923- Essaides, Nilly. INST UNIPILB MAIN 20091002 658.3΄124 ODE 00159194 00159194 LOAN 0 1 /webopac/covers/02/41067_0684844745.jpg (hardcover)