00653nam a2200193 4500 1/32182 070112s1988 enk 000 0 eng d 0866120408 34534 DLC GR-PeUP 647.95'068 SHR Shriver, Stephen J. Managing quality services / Shriver Stephen J. East Lansing: Educational Institute of the American Hotel & Motel Association, 1988. x, 296 σ. ; 30 εκ. Hotel management. Motel management. Food service management. INST UNIPILB MAIN 20070214 647.95'068 SHR 00152067 00152067 LOAN 0 1