00738nam a22002171 4500 1/20180 030917s2002 enk 0 1 eng d 0471412686 20767 DLC GR-PeUP 658.15'5 HO Hoffman, Douglas, 1955- Managing operational risk : 20 firmwide best practice strategies / Douglas G. Hoffman New York : Wiley, 2002 xxxvi, 534 p. : ill. ; 24 cm. Includes bibliographical references and index Finance. Risk management. Capital market. INST UNIPILB MAIN 20040709 658.15'5 HO 00141624 00141624 LOAN 0 1 /webopac/covers/01/20767_0471412686.jpg