00915nam a22002411a 4500 1/17252 001024s1993 enk 000 0 eng d 0803949502 17772 DLC GR-PeUP 361.0068'5 MA Martin, Lawrence L. Total quality management service organizations / Lawrence L. Martin. London : Sage Pub., 1993. ix,109 σ. ; 24 εκ. Sage Human Services Guide ; Includes bibliographical references Human services United States Management. Total quality management United States. Sage Human Services Guide ; 67. INST UNIPILB MAIN 20040709 361.0068'5 MA 00134530 00134530 LOAN 0 1 INST UNIPILB MAIN 20071106 361.0068'5 MA 00154189 00154189 LOAN 0 2 /webopac/covers/01/17772_0803949502.jpg