00919nam a22002531 4500 1/10366 970407s1995 enk 001 0 eng d 0442019033 10710 DLC GR-PeUP 658.8'12 GO Goldman, Steven. Agile competitors and virtual organizations: strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. New York : Van Nostrand Reinhold, 1995. 414 p. ; 23 cm. Bibliography. Competition. Organizational change. Customer services. Nagel, Roger N. Preiss, Kenneth. INST UNIPILB MAIN 20040709 658.8'12 GO 00126120 00126120 LOAN 0 1 INST UNIPILB MAIN 20040709 658.8'12 GO 00134773 00134773 LOAN 0 2 /webopac/covers/01/10710_0442019033.jpg